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Management Theory

Balanced Scorecard

Also Known As BSC
Strategic Planning and Performance Management Frameworks

The balanced scorecard is a strategy performance management tool, a well-structured report used to track the execution of activities by staff and to monitor the consequences of those actions. It was popularized by Robert S. Kaplan and David P. Norton, who published details of the design in a 1992 article, building on earlier work by Art Schneiderman at Analog Devices. This description is adapted from Wikipedia contributors under CC BY-SA 4.0; changes were made. https://creativecommons.org/licenses/by-sa/4.0/

Facts
Core Claim
Organizational performance should be measured and managed through a balanced set of indicators across multiple perspectives, not financial metrics alone, to keep strategy execution on track. 1
Origin Year
1992 1
1992 is when Kaplan and Norton's Harvard Business Review article popularized the design; an earlier precursor was built by Art Schneiderman at Analog Devices in 1987.
Classification
Topic (Functional Area)
Strategy 1
Balanced Scorecard
Filter Results2 entries
Connections

Addresses Topic

Associated With

Accounting, Practice Disciplines

The balanced scorecard extends accounting's traditional financial measures with operational and strategic metrics, co-developed by accounting academic Robert S. Kaplan.

Source Wikipedia, Balanced Scorecard
Finance, Practice Disciplines

The balanced scorecard's own defining feature is presenting financial measures alongside non-financial ones in one report, extending rather than replacing the purely financial performance measures finance practice traditionally relied on.

Source Wikipedia, Balanced Scorecard

Developed By

Co-developed with Robert S. Kaplan, first published in the Harvard Business Review in 1992.

Co-developed with David P. Norton, first published in the Harvard Business Review in 1992.

Sources
1. Wikipedia, Balanced Scorecard
Wikipedia
  • Lead section
    A balanced scorecard is a strategy performance management tool - a well-structured report used to keep track of the execution of activities by staff and to monitor the consequences arising from these actions.
  • See also section
    BSC
  • Associated With: Finance, Characteristics section
    The characteristic feature of the balanced scorecard and its derivatives is the presentation of a mixture of financial and non-financial measures each compared to a 'target' value within a single concise report.
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