Home›Open Questions›In what year, and in what industry, did business process outsourcing first take the form recognized today, rather than only general contracting-out of a business function?Open QuestionsIn what year, and in what industry, did business process outsourcing first take the form recognized today, rather than only general contracting-out of a business function?Citation FormatsGeneral ReferenceGeneral Reference Citation TextBusiness Atlas. "In what year, and in what industry, did business process outsourcing first take the form recognized today, rather than only general contracting-out of a business function?." Accessed August 30, 2026. https://business.interactiveatlas.org/open-questions-index/openq-bpo-origin-year.Copy General ReferenceAPA StyleAPA Style Citation TextBusiness Atlas. (n.d.). In what year, and in what industry, did business process outsourcing first take the form recognized today, rather than only general contracting-out of a business function?. Retrieved August 30, 2026, from https://business.interactiveatlas.org/open-questions-index/openq-bpo-origin-yearCopy APA StyleBibTeXBibTeX Citation Text@misc{businessatlas-in-what-year-and-in-what-industry-did-bu, author = {Business Atlas}, title = {In what year, and in what industry, did business process outsourcing first take the form recognized today, rather than only general contracting-out of a business function?}, year = {2026}, url = {https://business.interactiveatlas.org/open-questions-index/openq-bpo-origin-year}, note = {Accessed August 30, 2026} }Copy BibTeXOpen QuestionCross-Tradition ConnectionsSourcesComments (0)Reader Challenges (0 open reader challenges)Open QuestionThe source article defines BPO and gives an early example (Coca-Cola outsourcing parts of its supply chain) under its Types section, crediting manufacturing firms with originating the practice, but it names no year for that origin and no year for when BPO became a distinct, named business-process category rather than ordinary subcontracting.What would resolve this A business-history source giving a specific year or decade for when the term "business process outsourcing" was coined, or for the first documented contract commonly cited as BPO in its modern (rather than general manufacturing subcontracting) sense.OpenBusiness HistoryWikipedia, Business Process OutsourcingCross-Tradition ConnectionsQuestion OnBusiness Process Outsourcing, Business Models Well-attested Source Wikipedia, Business Process Outsourcingtier 2SourcesWikipedia, Business Process Outsourcingtier 2WikipediaTypes sectionView the SourceWikipedia, Business Process Outsourcingtier 2WikipediaQuestion On: Business Process Outsourcing, Lead sectionQuote, Question On: Business Process Outsourcing, Lead sectionBPO is a subset of outsourcing in which a company contracts the operations and responsibilities of a specific business process to a third-party service provider.View the SourceComments (0)No comments yet. Be the first to share a thought.Sign in to join the discussion.Reader Challenges (0 open reader challenges)No disputes yet. Spotted an error or a better source? Open the first one.Sign in to dispute this or suggest a correction.View At A Past YearThe atlas records no dated fact of its own for this entry, so there is no other year to choose.Show This Year