Supply chain operations reference

The Supply Chain Operations Reference model, generally known as SCOR, is a process reference model developed by the Supply Chain Council, now part of the Association for Supply Chain Management, as a standard diagnostic tool for supply chain management that can be applied across industries. It describes the business activities needed to satisfy customer demand under six functions, plan, source, make, deliver, return and enable, and organizations use it to analyze their current processes, measure operational performance and benchmark themselves against comparable companies, drawing on a built in set of performance metrics and industry best practices. SCOR was developed in 1996 by the management consulting firms PRTM, now part of PwC, and AMR Research, now part of Gartner, and was endorsed by the Supply Chain Council as the standard tool for supply chain management and process improvement. This description is adapted from Wikipedia contributors under CC BY-SA 4.0; changes were made. https://creativecommons.org/licenses/by-sa/4.0/