A management strategy, originally pioneered in the early 1990s, of analyzing and redesigning core business workflows and processes from a blank slate rather than automating existing ones, on the premise that most work being done does not add value for customers and should be removed rather than accelerated through technology. This description is adapted from Wikipedia contributors under CC BY-SA 4.0; changes were made. https://creativecommons.org/licenses/by-sa/4.0/
Facts
Core ClaimMost of the work being done in an organization does not add any value for customers, and this work should be removed rather than accelerated through automation. 1 Classification
Topic (Functional Area) Connections
Associated With
Business process re-engineering programs commonly apply Lewin unfreeze-change-refreeze model as their change-management foundation.
Developed By
Source Wikipedia, Michael Martin Hammer
Sources
1. Wikipedia, Business Process Re-engineering
Wikipedialead section
Most of the work being done does not add any value for customers, and this work should be removed, not accelerated through automation.
lead section, History
In 1990, Michael Hammer, a former professor of computer science at the Massachusetts Institute of Technology (MIT), published the article 'Reengineering Work: Don't Automate, Obliterate' in the Harvard Business Review
Wikipedia, Business process re-engineering lead section
Business process re-engineering (BPR) is a business management strategy originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization. BPR aims to help organizations fundamentally rethink how they do their work in order to improve customer service, cut operational costs, and become world-class competitors.
Introduction, functional area topic classification
Business process re-engineering (BPR) is a business management strategy originally pioneered in the early 1990s, focusing on the analysis and design of workflows and business processes within an organization.
View the Source Wikipedia, Michael Martin Hammer
WikipediaDeveloped By: Michael Hammer, lead sectionQuote, Developed By: Michael Hammer, lead section
Hammer and James A. Champy founded the management theory of business process reengineering (BPR)
Reader Challenges (0)
No disputes yet. Spotted an error or a better source? Open the first one.
Sign in to dispute this or suggest a correction.